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Frequently Asked Questions
 

Q. I have all the business I need, I don't need a website, Do I?
A. The decision is always yours, but even if you have lots of business a website provides existing customers with updated information about your business. New services, products and the latest news in your industry. A website is many things to many people, but it can be an excellent resource for your existing clients by offering them extra value. It is the 21st century, Isn't it time you joined?

 

Q. I'm moving from California to Colorado. Will my website move with me?
A.  Absolutely,  All we need to do is change your contact information and any
thing else that is geographically important. If you are selling products on the web then it doesn't matter where you are. However, If you are selling a service such as photography services. Then we will need to address the local areas unless you still have services available in California. We will need to take care of geographical issues in your meta tags etc. so we know you are marketing to the right area. (Remember we provide free update services, so there is no additional costs to make those changes)

 

Q. How soon can you have my site working?
A. We can have your domain name, hosting account and emails up and working within a day, however, if you liked the free sample site we did for you, we can load that also within a day then it's just a few days depending on how much content you need to add. Of course the larger and more sophisticated the site, the longer it will take, however, on average your site should be up and running within a week barring no unforeseen obstacles.

 

 
              TESTIMONIALS

We love Discovery Towers!

Rich was patient, pleasant and easy to work with. Our site was a mess and he finished it just the way we wanted it.


Lacy & Craig J.

Seattle, WA

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We were quoted $2500 - $4000 for our website from several bids. Rich did it for way less and it was done is less time than expected.  Hats off to Rich and his crew.


 

 
     
   

 

 

 
 

Q. Why isn't there any consistency in pricing for websites? What am I really paying for?
A. It's a simple matter of economics for that particular web design company. It just depends on their overhead. Sometimes you may be dealing with a single web designer working out of his home and all he needs is one good job to pay for his whole salary for the month... ie.. "Well that'll be about $2300 for a complete website sir!"  Or it could be a part-time venture for a student or your cousins best friend who will do your website for $150 bucks. (But you may not get it in a timely manner or as professionally as you like)

You may be working with a larger more professional web firm and of course they are paying larger salaries and overhead so they have to charge the top dollar. A great way to go is of course, Us!
 

Discovery Towers Multi-Media Group offers top notch performance at way below industry rates simply because our overhead is minimal. The benefit to you is that it frees up more money in your pocket to pay for that copier you been wanting or the help with the rent etc. I think you get the idea.

 

Q. My last designer just never seemed to get the job done, how do I know you can?
A. Quite frankly, you can't.  However, we do things in stages rather than a "Ta Daaaa" approach. What I mean by that is that many designers will sit down with you and try to figure out what you want asking the typical questions, color theme, layout, likes and dislikes etc.  And then you don't hear from them until it's done... They call you up and say..."Ta Daaa" What do you think?  and if you don't like it... It's the beginning of a stressed relationship.

We on the other hand simply start with the same information gathering process but allow you to see the work in stages so you can make changes as we go... so no big surprises at the end.  And, you typically get what you want... It's ok to say you don't like it, and we can change it, but it is very frustrating to re-do a whole website if it's done in a Ta Daaa approach.

 

Q.  Can I have a shopping cart in my website?
A.  Of course you can... you can have a free shopping cart provided by PayPal or you can provide us with your own via your existing merchant account service or we can provide one for you as well.  Anyway you choose we can help.

 

Q.  What about Meta Tag Optimization for my website?
A.
 This is one of the toughest questions we've been asked so here is our opinion. The purpose of optimizing your meta tags is to eventually get you to the top of the search engines.... ie. google, yahoo and others when a person is searching for a particular product or service.

 

Here's a question to answer a question. How many businesses are there just like yours in the United States that have a website? And, if there are just 50 like businesses in your area alone and only 10 position on the first page available for indexing on say Google, How are all of the web designers and companies promising everyone a position on the 1st page doing it? Now add the rest of the thousands of like businesses in the good ole USA. 

 

Our common sense says that they aren't. Empty promises is all we typically see. resulting in a big waste of money... There are exceptions but there is always a catch. And, beware of those companies that say they have inside information... it's usually a ploy. Also the search engines only give basic tips on how they want a website optimized. If they gave away their real secrets on how they index web pages, everybody would be doing the exact same thing. At best website optimizers are always trying to circumvent the process... Remember the old fill up the top of your website with invisible key words etc.  Once the search engines catch on, it's a slow painful death for your website...

 

Q.  How do you market my website for me then?
A.  I love this question and my answer is... Business card printers don't hand out your business cards for you do they?  Then you should not leave the marketing and sales of your business in the hands of a web designer or a design company unless they can convince you they know what they are doing. We have close to 20 years of sales and marketing experience and we don't have all the answers. So how can a guy with no real life sales experience, no real  life marketing experience tell you the exact way to make money on the Internet. He's just repeating what he/she has read from "How to Market Your Website Online" Articles and Books.

 
 


A website really is not a quick fix or quick cash to get you out of an immediate financial problems. If that is the reason that you think a website is for, forget it. Don't waste your money.

 

It's your business, a website is one of the most powerful tools in your business to help you market and sell, but it is not the driving factor for marketing or sales unless you develop it for that purpose exclusively.  If you are serious about your business, then you should be your own best salesperson, and utilize your website as a marketing tool, a sales tool, a full color brochure, an interactive office and interactive store. But your website will only serve you based on your business plan. If you think all you have to do is build a website and walk away and just wait for the money to come in... It's time to go get a job.  So the real answer is we don't market your website directly and anyone saying that they will with results without an additional sizable investment on your part, is fibbing to you and themselves.  Free Directories and Free Search submissions are your best bet... At least when someone types in your business name your website can be found.

 

Q.  Do I have to pay a Monthly Fee?
A.  Not with Discovery Towers, we only sell our services in packages. We don't like monthly fees, billing is an expense.  Unless of course you want to pay for that fee...haha...Just Kidding!

 

Q.  Can I make payments on my fee?
A. 
Currently we do offer in-house financing at 0 percent interest, however there are restrictions and qualifications required. 

 

Q.  How can I pay for your services?
A.  We basically require a 50% deposit and the balance do on completion and the website is active on the Internet.  However in some exceptional cases we can accept  smaller deposits on a case by case basis.

 

Q.  Do you accept credit cards?
A.  Yes of course. We use the largest online secured merchant account in the world.  PAY PAL.
All you have to do is simply click the "Make A Payment" Button and insert the amount of the deposit, payment or balance and you will be immediately transferred to the secure PayPal site. Your credit card information is encrypted at your end and decrypted at their end for your protection.
Discovery Towers Multi-Media does not have and is not given your credit card information.

 

Q. Do I have to pay for my own www.mybusinessname.com?
A.  Nope, It's included in our packages.

 

Q.  I have my own website now, but want a new design for it. Can I have you make one and put it on my existing site?
A.
  Yes, this is a very common service.  Websites should be kept looking new and fresh all the time.

 

Q.  I have to wait to get all my information and pictures together first before I start?
A.  Actually that is the biggest delay for anyone trying to get a website. We are all always busy doing something and waiting to get all of our "Ducks In A Row" before you make a decision is a typical mistake many people make.  This is more commonly known as an excuse for procrastination...Then It never happens.  We make it a lot easier than you may think... We go one page at a time and don't worry about the others until we are done with one... that way you have more control and actually see progress without stress.

 

Q. I don't know what to put on my website?
A.  Well, believe it or not, once we sit down and chat a little, your mind will quickly step up to the plate and we really won't have a problem with the type of pages you need.  Common pages are basically navigated with a "Menu" with appropriate page names such as Home, Products, Services, Articles, FAQ, Newsletter, Coupons, Specials, About Us, Contact Us and so many more.

We really will hold your hand through the process if you have no experience. We've been doing websites since 1997 so rest assured we can make this process painless and actually fun and exciting.

 

Q.  My last designer just didn't get it... I mean he did not understand what I wanted to do with my business and how that applied to my business. Do You?
A. 
This is one of the best questions that can be asked.  It's one thing to put a website together, but to make it function and brand with your business goals and image is another.  The owner of Discovery Towers Multimedia has been an Entrepreneur for over 25 years focusing on Sales and Marketing.  He gets it and so does his staff. And that translates to a functional website that matches your business cards, postcards, logos etc. for a professional branding effect. If you don't have an image, we can help you with that also and that is also included in our packages. Understanding your wants, needs and desires as a business owner is critical... and we understand.. And with all that... We're really really affordable... so give us call and let's see what we can do for you.  1.800.431.0910 or better yet sign up for a free sample website!  

 
   


 

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